This Privacy Policy explains what personal data 92gl collects from players, how that data is used, who it may be shared with, how it is protected, and what rights you hold over your own information. 92gl is committed to handling your data with transparency and care — full stop.
This Privacy Policy ("Policy") is issued by 92gl ("92gl," "we," "us," or "our"), the operator of the online gaming platform accessible at 92gl.net and all associated mobile applications (collectively, the "Platform"). This Policy governs the collection, use, storage, disclosure, and protection of personal data provided by or collected from players, visitors, and registered users ("you" or "Data Subject") in connection with their use of the 92gl Platform.
92gl takes its data protection obligations seriously. This Policy is designed to give you a clear and complete picture of how your personal information is handled — written in plain terms because we believe you deserve to understand exactly what happens to your data, not be buried in impenetrable legal language that obscures rather than explains.
This Policy applies to all personal data processed by 92gl in connection with the Platform, regardless of whether that data was submitted directly by you, collected automatically during your use of the Platform, or received from third parties in connection with payment processing, identity verification, or fraud prevention services.
By registering an account with 92gl or continuing to use the Platform after this Policy has been published, you confirm that you have read and understood its contents and that you consent to the processing of your personal data as described herein.
For the purposes of applicable data protection legislation, the data controller responsible for the personal data of 92gl players is 92gl, the operator of the 92gl Platform operating under an internationally issued online gaming license.
As data controller, 92gl determines the purposes and means of processing your personal data. 92gl is responsible for ensuring that processing is carried out lawfully, fairly, and transparently, and that appropriate technical and organisational measures are in place to protect your data against unauthorised access, loss, or disclosure.
Correspondence regarding data protection matters, including requests to exercise data subject rights and complaints, should be directed to 92gl's designated data protection contact at [email protected] with the subject line "Privacy — Data Request" or "Privacy — Complaint" as applicable.
92gl collects and processes the following categories of personal data:
92gl does not collect or process special categories of sensitive personal data (such as health data, biometric data for identification purposes, racial or ethnic origin, or political opinions) unless you have explicitly provided such data in a support communication and it is strictly necessary to resolve your query.
92gl collects your personal data through three primary channels:
92gl processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:
92gl uses your personal data for the following purposes:
As an internationally licensed gaming operator, 92gl is obligated to verify the identity and age of all players before activating full withdrawal privileges on their accounts. This Know Your Customer (KYC) process is a legal requirement under our gaming license and is essential to preventing underage gambling, fraud, and money laundering on the Platform.
The KYC process at 92gl requires you to submit the following documentation:
KYC documents submitted to 92gl are processed by 92gl's internal compliance team and, where necessary, by third-party identity verification service providers operating under strict confidentiality obligations. Your CNIC details and selfie images are used exclusively for verification purposes and are never shared with third parties for commercial or marketing purposes.
KYC documents are stored on encrypted, access-controlled servers. Access is restricted to authorised 92gl compliance personnel and designated third-party verification partners. All access to KYC data is logged and auditable.
92gl does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or commercial third parties for their own marketing purposes. Data sharing is limited to the following categories of recipients and circumstances:
All third parties with whom 92gl shares personal data are required to handle that data in accordance with applicable data protection law and are bound by appropriate contractual data protection agreements.
92gl uses cookies and similar tracking technologies (including local storage and session identifiers) on the Platform for the following purposes:
You can manage cookie preferences through your browser's settings. Note that disabling strictly necessary cookies may affect your ability to access and use the 92gl Platform. 92gl does not use cookies to serve third-party advertising on the Platform.
92gl retains personal data only for as long as is necessary for the purposes for which it was collected, subject to the following retention periods and obligations:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where data cannot be immediately deleted due to technical constraints, it will be isolated from active processing until deletion can be completed.
92gl implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 92gl will notify affected players and relevant regulatory authorities within the timeframes prescribed by applicable law. 92gl maintains an incident response plan specifically for data breach scenarios.
Subject to applicable data protection law and any overriding legal obligations (such as AML retention requirements), you hold the following rights in respect of your personal data held by 92gl:
| Your Right | What It Means | How to Exercise |
|---|---|---|
| Right of Access | You may request a copy of all personal data 92gl holds about you. | Email [email protected] — subject: "Data Access Request" |
| Right to Rectification | You may request correction of inaccurate or incomplete personal data held about you. | Via account settings or by contacting support. |
| Right to Erasure | You may request deletion of your personal data where retention is no longer legally required. | Email [email protected] — subject: "Erasure Request" |
| Right to Restriction | You may request that processing of your data be restricted while a complaint or accuracy dispute is pending. | Email [email protected] with details of your restriction request. |
| Right to Data Portability | You may request a copy of your data in a structured, machine-readable format. | Email [email protected] — subject: "Portability Request" |
| Right to Object | You may object to processing carried out on the basis of legitimate interests, including direct marketing. | Unsubscribe links in communications or contact support. |
| Right to Withdraw Consent | Where processing is consent-based, you may withdraw consent at any time without affecting prior lawful processing. | Via account preferences or by contacting support. |
92gl will respond to all verified data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by a further two months and will notify you accordingly. There is no charge for exercising your data rights except in cases of manifestly unfounded or excessive repetitive requests.
The 92gl Platform is strictly intended for adults aged 21 years and above. 92gl does not knowingly collect, store, or process personal data from individuals under the age of 21. Registration on the 92gl Platform by a person under the age of 21 is a violation of 92gl's Terms and Conditions and constitutes a prohibited use of the Platform.
If 92gl becomes aware that personal data has been collected from an individual under the age of 21, the affected account will be immediately suspended, all associated data will be reviewed, and any funds held in the account will be returned to the depositing payment method net of any bonuses received. The account will be permanently closed.
If you believe that a person under the age of 21 has registered or is using a 92gl account, please contact our support team immediately at [email protected] so that appropriate action can be taken without delay.
92gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services offered on the Platform. The "Last Updated" date at the top of this Policy will be revised each time a material change is made.
Where changes to this Policy are material — meaning they significantly affect how your data is processed or your rights in relation to that data — 92gl will notify registered players via the email address or mobile number held on their account prior to the changes taking effect. Continued use of the 92gl Platform following notification of material changes constitutes acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 92gl protects your personal data. The current version of this Policy is always accessible at 92gl.net/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 92gl, please contact us using the details below. Our Urdu- and English-speaking support team is available 24 hours a day, seven days a week.
If you are not satisfied with 92gl's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction governing our gaming license, or to seek independent arbitration as described in the 92gl Terms & Conditions.
This Privacy Policy should be read together with the 92gl Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of your overall agreement with 92gl.
Beyond the legal language, here is what 92gl's data protection commitments mean for you as a Pakistani player on the Platform day to day.
Your CNIC scans and identity documents are stored on encrypted servers with access restricted to authorised KYC staff only. 92gl never sells, rents, or shares your identity documents with commercial third parties under any circumstances.
Your JazzCash, EasyPaisa, and bank transaction details are shared only with the payment processors involved in executing your specific deposit or withdrawal. No third party receives a complete picture of your financial activity on the Platform.
92gl will only send you promotional SMS or email communications if you have given consent. You can opt out at any time through your account settings or by contacting support — and your opt-out will be processed immediately, not at the end of a campaign cycle.
You have the right to request a complete copy of all personal data 92gl holds about you. Submit a data access request to [email protected] and receive a full response within 30 days — in plain, readable format, not an incomprehensible data dump.
Every connection to the 92gl Platform — whether you are logging in on Jazz data from Lahore or using home Wi-Fi in Karachi — is encrypted end-to-end using 256-bit SSL/TLS. Your account credentials and transaction data cannot be intercepted in transit.
92gl does not hold your data indefinitely. Once the legally mandated retention period expires — typically five years from account closure — your personal data is securely deleted or anonymised. You are not just a record in a database that lives forever.
92gl combines internationally licensed gaming, PKR-native banking, and genuine data protection — built specifically for Pakistani players. Log in and experience the difference.
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